Our primary objective is to generate a positive impact on our clients' businesses. Impact is considerably more than just gaining new insights. Impact means a sustainable change. Ultimately, it is only impact that counts, without elevating it to a dogma.
Every company, especially large corporations, must be considered as a complex social system of individuals with limited autonomy, who are characterized by a diversity of personal objectives, interests, and convictions (i.e., prejudices). The company processes that intertwine these individuals are often the result of years of hard, conflict-laden work and a stepwise development. To effect a sustainable change within such a system is an overwhelming challenge–especially for external consultants.
Platinion confronts this challenge by focusing, from the outset, on the implementation of the intended project results. Every client is different. Even for projects with similar objectives one rule applies: Context is everything. We compile customized solutions that meet the specific requirements of our clients, given their business situation and objectives.
Only a collaborative approach with the client leads to the intended results. The project outcome is developed in teams, in which the IT personnel and the relevant specialist departments are involved. This typically diverse composition of work groups can hinder the ongoing project work, but it is a precondition for achieving a joint work result. This is a crucial success factor for the later implementation of the developed solutions. Hence, we maintain the highest demands on the expertise and social skills of our on-site teams.
A substantial proportion of working time is spent on communicating the project results to varying recipients, from the board of directors to relevant decision-making committees (e.g., the steering committee) and the responsible implementation managers on site. Only the early and systematic involvement of all concerned units will lead to the intended sustainable change–the impact.